Pentair Product Warranties Give You Even More Peace of Mind
You've always been able to count on the quality and long service life of Pentair products. Pentair uses state of the art workmanship, materials and manufacturing processes to create the most innovative pool and spa equipment anywhere. And now Pentair products can deliver even more value and peace of mind, because Pentair offers extended warranty coverage on select products that are installed by a qualified installer*.
While the majority of Pentair products are covered by a sixty- (60) day warranty, a select number of products qualify for extended warranty coverage.
Select Bundled Products: applies to purchases and qualified installation of a minimum of a pump and filter, and one or more of the following: heaters, heat pumps, control systems, automatic cleaners, lighting, salt chlorine generators or UV sterilizer**
*Note: Qualified Installer - Defined as a licensed professional who charges a fee for his services, and possesses a business license, contractor's license and/or resale permit. Common examples of a "qualified installer" include: Swimming Pool, Home Repair or Landscape Professional; Plumber or Electrician; General Contractor; Heating and Air Conditioning Specialist.
**Note: Bundled products - must be purchased on the same invoice and installed at the same time. If any product within a bundle is ineligible for the bundled warranty coverage then all products within the same bundle will be disqualified from receiving the three (3) year extended warranty coverage for bundled products.
TradeGrade products must be purchased from a retail store (brick & mortar), pool builder or pool service company to receive a one-year, two-year or three-year warranty. If purchased online will only receive a sixty-day limited warranty. View the list of TradeGrade Products.
Ecommerce (EC) products: Products purchased from an Authorized Pentair Online Reseller (products beginning with EC-) receive a one (1) year (parts only) warranty from the date of purchase. The exceptions are: IntelliChlor cells and IntelliFlo SVRS pumps which receive a two (2) year warranty. EC products are not eligible for the bundled three (3) year extended warranty.
^Labor Costs are not covered outside of US/Canada
|PRODUCT/PRODUCT CATEGORY||LENGTH OF WARRANTY||REQUIRES PROFESSIONAL INSTALLATION|
|SunTouch® Solar and SolarTouch® Control Systems||3 Years||✓|
|Automation equipment, excluding SunTouch® Solar and SolarTouch® Control Systems||1 Year||✓|
|ETi® 400 High-Efficiency Heater
||3 Years Parts & Labor^||✓|
|UltraTemp ETi® Hybrid Heater||3 Years Parts & Labor^||✓|
|UltraTemp® Heat Pumps||2 Years Parts & Labor^||✓|
|Compressor||10 Years Parts & Labor^||✓|
|Titanium Heat Exchanger||Lifetime||✓|
|Light Bulbs||Sixty (60) days||✓|
|IntelliBrite® 5G White LED Light||2 Years||✓|
|Single and Dual Speed Pumps||1 Year||✓|
|Single-Phase, TEFC Super Duty Pumps||2 Years||✓|
|Select Variable Speed Pumps||3 Years|
|SVRS Pumps||2 Years|
|SuperFlo® VS, SuperFlo® VST and SuperMax® VS Variable Speed Pumps||2 Years||✓|
|IntelliFlo (#011018, #011028 and IntelliPro (#P6E6VS4H-209, #013028)||2 Years||✓|
|IntelliFlo 2 VST (#011055) and IntelliPro 2 VST (#013001)||3 Years||✓|
|IntelliFlo VSF (#011056) and IntelliFloXF VSF (#022056)||3 Years||✓|
|IntelliPro VSF (#013004) and IntelliProXF VSF (#023056)||3 Years||✓|
|BioShield® UV Disinfection Sanitizer||2 Years||✓|
|BioShield Sanitizer Quartz Sleeve only||1 Year
|IntelliChlor® Salt Chlorine Generator (without Power Center)||2 Years|
|iChlor™ Salt Chlorine Generator - Bundle with Power Supply and Cell (iChlor 15 and iChlor 30)||3 Years||✓|
|iChlor Salt Chlorine Generator (without Power Center)||3 Years|
|White Goods / Water Features / Valves|
|White Goods and Water Features and Valves||1 Year||✓|
|Maintenance Equipment / Replacement Parts|
|Maintenance Equipment and Replacement Parts||Sixty (60) Days (with exception of motors)|
|Single-Phase, TEFC Super Duty Replacement Motors||2 Years||✓|
|All Other Replacement Motor and Drives||1 Year
|Aboveground Systems||1 Year|
|Cleaners (Automatic cleaners purchased in the USA from entities outside the USA do not qualify for any warranty)|
|Tires, Rollers, Brushes, Climbing Rings, Cartridge Fillers||Sixty (60) days|
|Suction Seal, Foot Pad, Wings, Bumper, Strap, Seal Flaps||1 Year|
|Legend and Legend II Inground Cleaner||1 Year|
|Racer® Inground Cleaners||1 Year|
|Platinum™ Inground Cleaner||1 Year|
|Warrior® Inground Cleaner||2 Years|
|Lil Rebel™ Aboveground Cleaner||2 Years|
|Tires, Rollers (Rebel, Warrior and Lil Rebel only)||90 days|
|Dorado® Inground Cleaner||2 Years|
|Kreepy Krauly® Inground Cleaner||2 Years|
|Kruiser™ Inground Cleaner||2 Years|
|Great White® Inground Cleaner||2 Years|
|Racer LS® Inground Cleaner||2 Years|
|Rebel® Inground Cleaner||2 Years|
|SandShark™ Inground Cleaner||2 Years|
|Prowler® 820 and Prowler 830 Inground Cleaners||2 Years|
|Prowler® 910, 920 and Prowler 930 Inground Cleaners||2 Years|
|All products installed in commercial applications receive a one (1) year warranty unless stated otherwise below. For warranty purposes, a commercial facility is defined as any facility other than a single family dwelling.|
|ACU-TROL AK Color and Accessories||1 Year||✓|
|ACU-TROL Commercial Controllers||5 Years||✓|
|ACU-TROL Commercial IntelliChem pH or ORP Probes||2 Years||✓|
|ACU-TROL Electronic Modules||5 Years||✓|
|IntelliChem Commercial Chemical Controller||2 Years^||✓|
|IntelliChlor (CIC60P & CIC60S) Commercial Salt Chlorine Generator (w/o power center)||2 Years or 15,000 operative hours (whichever comes first)||✓|
|ETi® 400 High-Efficiency Heater||3 Years||✓|
|UltraTemp ETi® Hybrid Heater||3 Years||✓|
|Heat Pumps||2 years parts & labor^||✓|
|IntelliBrite 5g WHITE Lights||2 Years||✓|
|STARK Commercial Filters||15 Years tank (prorated years 4-15); 3 Years internals/valves/contollers^||✓|
|THS Series Commercial Filters||10 Years tank (prorated years 4-10); 3 Years internals/valves/controllers^||✓|
|WhisperFloXF/Max-E-ProXF Variable Speed 5HP Pump||2 Years||✓|
|Acu Drive XS Variable Speed Drive||1 Year unless extended warranty (3 or 6 Years) purchased||✓|
|All Other Commercial Products||1 year subject to TradeGrade requirements if applicable||✓|
|Ecommerce (EC) Products|| 1 Year (IntelliChlor cells and IntelliFlo SVRS pumps
receive a two (2) year warranty)
Exceptions that may result in denial of a warranty claim:
- Damage caused by careless handling, improper repackaging, or shipping.
- Damage due to misapplication, misuse, abuse or failure to operate equipment as specified in the owner's manual.
- Damage caused by failure to install products as specified in the owner's manual.
- Damage due to unauthorized product modifications or failure to use Pentair original replacement parts.
- Damage caused by negligence, or failure to properly maintain products as specified in the owner's manual.
- Damage caused by failure to maintain water chemistry in conformity with the standards of the swimming pool industry for any length of time.
- Damage caused by water freezing inside the product.
- Accidental damage, fire, acts of God, or other circumstances outside the control of Pentair.
- Please see warranty card for commercial exceptions.