Virtual Water Consultation in Rochester

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Special Financing Available. Ask Your Consultant About Financing Options.

It’s Time for Better Water, Rochester

If you want to feel more confident in your home water, call on Pentair Water Solutions home water experts. We are now offering home water treatment virtual consultations in Rochester and beyond.

Partner with a Pentair home water expert to begin your journey to complete water confidence. Fill out the form below or call us today to request an appointment.

What to expect during your Free Virtual Consultation

During your free virtual consultation, a Pentair home water expert will meet with you via video conferencing software to discuss solutions for your unique home water challenges. Through your phone's camera, we can take measurements of the installation space and recommend a tailored water solution in just 30-60 minutes.

What else to expect during a virtual consultation:

  • Video conferencing software can be accessed via app or browser
  • Consultant will have the ability to take screenshots, measurements and even turn your phone’s flashlight on/off as needed
  • Price transparency guarantee
  • Interest-free financing options*t
  • No obligation consultation


Email Opt-In

Pentair will occasionally send you information about our products and services. You can unsubscribe at any time. Your information will be handled in accordance with our Privacy Notice.


Did you know water can vary state-to-state, city-to-city, or even street-to-street? That’s why Pentair Water Solutions offers tailored water solutions for every home’s unique water challenges.

scale build up on faucet

Hard Water

Dissolved minerals, like calcium and magnesium, in water can build up over time leaving scale deposits on faucets, in sinks, and potentially damaging water-using appliances.

woman drinking bad water


Chlorine is often used by water municipalities as a disinfectant, but too much of it can cause dry, itchy skin or dull, brittle hair. If higher levels of chlorine are present in your water, you may even notice a distinct smell or taste in your water.

rusty water coming out of faucet


Mineral deposits in water can create stains around faucets, drains, and appliances that use water. Red and orange stains are most commonly caused by iron content, white stains can be a result of hard water, and blue or green strains are common with acidic water.


Full Service From Start to Finish

We offer home water management from start to finish. With Pentair Water Solutions, you’ll never be curious about your home water again.



Virtual Consultation Appointment

You will speak with a virtual water consultant via video conferencing software. They will ask you a series of questions before recommending a tailored water solution for your unique home water challenges that fits your family’s budget and lifestyle needs.


 Professional Installation  

Pentair factory-trained professionals will come out and install your better-water solution. Our installation offers peace of mind that your product is installed correctly and is fully operational. We’ll leave the areas as clean – or cleaner – than before the install.


Confidence Guaranteed

All products are backed by a range of confidence-boosting warranty options. In-home purchases and installation include a comprehensive 1-year system warranty on parts and labor.


White Glove Service

Our White Glove Service program offers preventative maintenance service packages to help avoid costly repairs and keep your systems running smoothly. Multiple service packages available to meet your family’s needs.
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Why Pentair Water Solutions?


Trusted by top coffee & brewery brands you know and love

Billions of dollars of their business depend on the consistent, high-quality water they trust us to filter.


Proprietary data down to your block

Every block has different water, and we can show you what’s happening in yours.


Highest level of standards in the industry

Our products are tested and certified by the industry’s leading advocacy organizations.

Frequently Asked Questions

How soon can I expect a Pentair Water Solutions representative to contact me after filling out the form?

When you submit the form above during our regular business hours, a Pentair Water Solutions representative will contact you within one hour at either the phone number or email provided in the completed form. If you submit the form afterhours or on a day we are closed, you will be contacted at the start of the next business day. Pentair Water Solutions representatives are available Monday - Friday, 8 AM - 9 PM ET; Saturday, 8 AM - 8 PM ET. We’re open all holidays except Thanksgiving Day, Christmas Day, and New Year's Day.

How can I change my consultation appointment or time?

If you need to change the date or time of your consultation, please call us toll-free at:

How do I know if my phone will be compatible with the video conferencing software?

For the best virtual consultation experience, we recommend at least the iPhone 6S/SE or more recent (2015 and later) running the latest iOS version available. For Android users, we recommend the most phones – 2017 and later – ARM-based running the latest version of Android available.

What is the cost of a consultation?

All of our home water consultations are available at no cost to you, whether you choose an in-home, virtual, or phone consultation.

How long after I place my order will my product be installed? Who will do the installation?

Typically installation will occur in 3-5 business days. Once your product has been ordered, our local water experts will work with you to schedule installation when it’s most convenient for you.

What is the warranty on my product and installation? Who can I call for warranty issues?

We have a comprehensive system warranty for 1 year (including labor). You can view the entire warranty policy or call our technical support team to discuss issues related to the warranty.

Is this an in-house installation team or a 3rd party installation team?

If you live in a location where we offer in-home services, our team of home water experts will help size and install your new water softening or filtration system. You can also call Pentair directly to see if we offer installation services near you. If you do not live in one of these areas, we recommend checking with a local plumber or using an existing home services platform.

Tested to the Highest Standards

Not all water is created equal. Our products are tested and certified by the industry’s leading avocation organizations: National Sanitation Foundation (NSF) and the Water Quality Association (WQA).


Still Have Questions? We’ve Got You.

Pentair home water experts are available by phone Monday - Friday 8 AM - 9 PM ET and Saturday 8 AM - 8 PM ET

*No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date Fixed monthly payments of 2.5% of the highest balance applicable to the promo purchase until paid in full. Making the Minimum Monthly

Payment will not pay off the purchase within the promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to this promotional purchase except that fixed monthly payment will continue to be required until the promotion is paid in full. For new accounts: Purchase APR is 26.99%; Minimum Interest Charge is $2. One-time Account Activation Fee of $29 charge at the time first purchase posts to account. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.

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