A Message For Our Customers
A Message from John Stauch, Pentair President and CEO
March 22, 2020
Dear Customers and Partners,
This is an unprecedented time, and our focus, like yours, is the health and well-being of our employees, our customers, and our communities. Our thoughts are especially with those that are sick or have family or loved ones that are affected.
A crisis such as this reminds us that the need for water touches nearly everything we do. No matter who we are or where we live, we are all connected by our reliance on it. Clean, safe water is critical to provide the necessary hydration, food and sanitation needs for the world –especially as we face a global health pandemic. This past week I have been proud to witness the tremendous commitment, passion and agility of our approximately 9,500 employees as they work through levels of uncertainty never seen before to help ensure that our water solutions continue to support our customers worldwide.
Like each of you, we have focused on implementing measures to help ensure the health and well-being of our employees at our factories and sites around the globe, including working from home wherever feasible. Our global operations and supply teams are working diligently to help ensure Pentair customers are getting the best possible service and delivery during this time.
As we continue to navigate through these circumstances, thank you for your patience, thank you for your commitment to Pentair, and please, above all, stay safe.
President and CEO
MARCH 17 COVID-19 UPDATE FROM PENTAIR
At Pentair, we have been closely monitoring the impact of the COVID-19 outbreak.
In addition to implementing measures to help ensure the health and well-being of our employees at our various factories and sites, our global operations and supply teams are working diligently to help ensure Pentair customers are getting the best possible service and delivery during this time. Our customer service teams are available and ready to support you through this dynamic situation.
We will continue to navigate through these circumstances with our commitment to Customer First at the forefront of everything we do.
If you are a homeowner and have an appointment scheduled with one of our in-home consultants or installers, learn more about the measures we are taking here.
Thank you for trusting us with your water needs.