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The following is a list of common reasons as to why this may be happening:

• The unit is unplugged or no power is going to the unit.
• The unit is in bypass.
• The meter is counting gallons remaining off of the timer.
   

To determine the potential cause, put your water softener in bypass and see if the pressure increases.

• If the pressure does not increase, then the restriction is in your plumbing. Check all shut off valves.
• If the pressure increases, the pressure drop is within the water softener system. You may need to replace your resin.
• If the issue persists, contact your installer, dealer or Pentair technical support for further assistance.
  

If you live in a location where we offer in-home services, our team of residential water experts would be happy to help size and install a new water softening system. You can also call Pentair directly to see if we offer installation services near you 866-777-3469. We If you do not live in one of these areas, we recommend checking with a local plumber or using an existing home services platform. Get started by first testing what is in your water with our 16-Point Rapid Water Test, which tests your water for the most common water woes, including hardness level.

We ship all in-stock orders the same day when an order is received before 2PM EST. Depending on where you live, the shipment will take up to 7 business days to arrive. You will receive tracking information via the email provided on the order details.

In short, no. If you are experiencing issues like dry or itchy skin or brittle hair you sholud opt for a traditional, or salt-based water softeners.

It really depends on your lifestyle, budget, and unique home water challenges. For example, traditional water softeners use salt to reduce hard water-causing mineral ions, like calcium and magnesium. Water softeners can reduce any level of hard water, including moderate and very hard water, resulting in softer skin, shinier hair, longer lasting and more efficient appliances, and less hard water scale buildup. Salt does need to be replenished on occassion.

Water Softener Alternatives, on the other hand, do not require salt refills, making these systems more hassle-free. They also do not require electricity to operate.

You can learn more about hard water or dive deeper into the differences of traditional water softeners vs. water softener alternatives here.

Yes, the water has to flow through the unit and the resin. These cavities will create a pressure drop. Based on the size of the system and at what flow rate will determine how much pressure drop there will be.