Water Softeners

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Water Softening Systems

Reduce Hard Water Woes

Hard water at home can present a range of issues for plumbing and appliances, from visible mineral buildup to pipe corrosion. Say goodbye to stiff laundry and frizzy hair, and find a customized salt-based water softener system from Pentair Water Solutions.

Key Benefits of Water Softener Systems with Filters

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Better tasting water right out of the tap for cooking or entertaining

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Water filtration eliminates the need for bottled water

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Healthier drinking water with water softener and water filter combo. Water filter can reduce negative effects of chlorine.

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High-quality products certified by the Water Quality Association (WQA) and NSF International (NSF)

Water Softener

  • Effective at reducing moderate to very hard water
  • Enjoy softer skin & shinier hair
  • Reduces scale buildup
  • Helps extend the life of appliances

Softener + Filter Combo

  • Effective at reducing moderate to very hard water
  • Reduces contaminants, minerals, silt and debris
  • Fewer water stains
  • Better tasting & smelling water
  • Helps extend the life of appliances
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Find a Water Treatment Pro Dealer

For customers who would like to purchase high quality water treatment products that use Pentair technology such as Fleck or Autotrol water softener valves, Pentair Freshpoint reverse osmosis systems, Pentair Big Blue Whole Home Water Filtration Systems and more, find a local Certified True Blue Water Treatment Pro.

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Learn About How Water Softeners Work

Not all water softening systems are the same. Discover the differences between salt-based water softeners and salt-free water softener alternatives .

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Customer Care

For customers who have purchased and installed Pentair Water Solutions products such as Pentair Pelican Water Softener Alternatives, Pentair Water Softeners, reverse osmosis systems, UV systems, shower filters and more. Contact us with questions on installation, warranty, returns and to track orders placed before October 27, 2022.

Frequently Asked Questions

What kind of salt should I use in my Pentair Water Softener?

Pentair recommends 99% salt crystals. You can find this salt at your local grocery store, hardware store or gas station.

What is the warranty policy on my water softening tank?

You can find Pentair warranty policies by clicking the button below.

How can I find the manufactured date on my water softening tank?

The manufacturing date and serial numbers are on your tank’s label. They are located below the model number. 

 

Why does my water softener fail to regenerate?

The following is a list of common reasons as to why this may be happening:

  • The unit is unplugged or no power is going to the unit.
  • The unit is in bypass.
  • The meter is counting gallons remaining off of the timer.
     

Why doesn’t my water feel slippery when washing dishes anymore?

Your water may not feel slippery because your water softener may not be re-generating. Another reason may be that there is no salt in your brine tank.

Is my water softener using too much salt?

You can tell if your water softener is using too much salt by verifying that your capacity, hardness, meter setting and salt dosage are set correctly for the size of your system. Next, check if your brine tank is full of water.

  • If it is, push the float down and see if the brine tank starts to fill.
  • If it is not, check if your brine valve refill amount is correct.  

Why is the water pressure in my home low?

To determine the potential cause, put your water softener in bypass and see if the pressure increases.

  • If the pressure does not increase, then the restriction is in your plumbing. Check all shut off valves.
  • If the pressure increases, the pressure drop is within the water softener system. You may need to replace your resin.
  • If the issue persists, contact your installer, dealer or Pentair technical support for further assistance.

Why are my drains plugged with resin?

Check that the inlet and outlet plumbing on your softener is not reversed. If your inlet and outlet are plumbed correctly, your distributor assembly is likely cracked and needs to be replaced. Contact your installer or dealer for further assistance.

Why do I still have reddish staining on my fixtures if I have a water softener?

Check your programming to confirm that the correct iron amount is set for your hardness level. If that is correct, check the following:

  • Does the unit regenerate? If not, please reference FAQ 4.
  • Do you have low pressure? If yes, please reference FAQ 7.
  • Have you tried using resin cleaner? If yes, you may need to rebed your system.

How soon will I receive my product if I order today?

We ship all in-stock orders the same day when an order is received before 2PM EST. Depending on where you live, the shipment will take up to 7 business days to arrive. You will receive tracking information via the email provided on the order details.

Does a water softener alternative address issues like dry/itchy skin, brittle hair, and lathering like traditional water softeners do?

In short, no. If you are experiencing issues like dry or itchy skin or brittle hair you sholud opt for a traditional, or salt-based water softeners.

Should I choose a water softener or water softener alternatives?

It really depends on your lifestyle, budget, and unique home water challenges. For example, traditional water softeners use salt to reduce hard water-causing mineral ions, like calcium and magnesium. Water softeners can reduce any level of hard water, including moderate and very hard water, resulting in softer skin, shinier hair, longer lasting and more efficient appliances, and less hard water scale buildup. Salt does need to be replenished on occassion.

Water Softener Alternatives, on the other hand, do not require salt refills, making these systems more hassle-free. They also do not require electricity to operate.

You can learn more about hard water or dive deeper into the differences of traditional water softeners vs. water softener alternatives here.

Will installing a softening system restrict the water flow or pressure in the house?

Yes, the water has to flow through the unit and the resin. These cavities will create a pressure drop. Based on the size of the system and at what flow rate will determine how much pressure drop there will be.

1https://www.epa.gov/watersense/how-we-use-water#Around%20Us

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