Quad D.E.® Product Support

Main Content Starts Here
Clean n Clear Plus Cartridge Feature 2

Proper Maintenance for Optimal Performance

​The Quad D.E.® Cartridge Style Filter has a large filter area for increased dirt capacity. Like many pool products, it requires that you closely follow the proper steps and procedures, and professionals know those best. However, if you do attempt to service yourself, this video will walk you through the safest and best way to clean pool filters. In addition, please familiarize yourself with the Installation and User’s Guide that came with the filter and can be found below.​

How-to:

Frequently Asked Questions

What does a pool filter do?

Understanding your pool equipment pad and how everything works together is essential. Think of a pool as a person; the automation system is a bit like its brain, sending signals to the different body parts to ensure they're working accordingly. The chemicals you add to the pool water are like white blood cells, attacking germs and keeping the environment clean. And the filter? That would be the lungs of the pool. Filters take in dirty water, reduce contaminants, and push out cleaner water.

 

clean and clear plus filter Quad D.E.® Cartridge Style Filter

Why do I need to clean my pool filter?

As pool filters are designed to capture debris, they must be cleaned out periodically. While they are like the lungs of the pool, they're unfortunately not self-cleaning. Before you consider cleaning your pool pump, consult a pool professional. Better yet, call your trusted neighborhood pool pro to handle it for you! Either way, be sure to watch our video on how to safely clean a Quad D.E.® Cartridge Style Filter to understand what the process looks like.

How often do I need to clean my pool filter?

Unfortunately, there's no easy answer on how frequently you should clean your pool filter. You'll have to consider a few different factors, including the length of your pool season, the amount of debris like leaves and oak catkins in your backyard, and your specific type of pool and filter.

Fortunately, the Quad D.E.® Cartridge Style Filter has a gauge that makes it easy to predict when it's time for a cleaning. Once the pressure gauge shows that the system is running at 10 PSI higher than its starting pressure, you'll know it's time to clean your pool filter.

Where can I find information on maintaining my Pentair pool filter?

If you have a Quad D.E.® Cartridge Style Filter, we have a video on how to safely clean it. You can also find information on the Quad D.E.® Cartridge Style Filter and other products in the installation and user guides.

With any product, be sure to glance at the warning labels before using it. This label highlights anything you should be aware of, from steps you can take to reduce risk to possible operational errors to avoid. Your safety is essential.

What safety issues should I be aware of with pool filters?

Your approach to cleaning may vary depending on the type of filter at your pool, so it is important to read and follow manual instructions carefully. One primary safety consideration for all filter cleanings is the risk of trapped air. If air becomes trapped and is not released, it can compress and cause pressure to build. That pressure may cause the lid to separate from the base, which is a serious safety hazard and can be especially injurious if you are standing close.

This is why you should find a pool professional to handle this service. Trained experts know how to prevent this from happening, and they can answer any questions you have about your pool, too. (If you're curious to learn more, however, this and other precautions are outlined in our safety video.)

What important step do I need to take before cleaning my pool filter?

Before you even think about disassembling your pool filter, put your automation system into service mode to ensure the pump doesn't unexpectedly start. If your pool doesn't have an automation system, you can skip this step.

Next, head over to the breakers in your control panel to turn off power to all pool features. This step is essential, as you want to prevent your pool equipment from turning on until all maintenance is satisfactory.

How long does it take to clean a pool filter?

You can expect the process of disassembling, cleaning, reassembling, and restarting a pool filter to take at least 60 minutes.

What tools do I need to clean a pool filter?

Your pool pro will need a ratchet wrench, a 7/8" socket, and a dead-blow hammer for a standard Quad D.E.® Cartridge Style Filter cleaning. You can help them out by having a garden hose with a spray attachment handy, as they will need to spray out the cartridges on a clean, hard surface.

Your pool pro may also occasionally soak the cartridges in a cleaning solution to get rid of oils like suntan lotion. You may see them using commercial filter cleaner or a cup of trisodium phosphate to complete the job.

How do I know if the pool filter is not working properly?

After service is completed and your filter is restarted, you'll know there's a problem if a solid stream of water does not appear within 30 seconds or if water leaks from the two halves of the filter. If these problems do appear, shut off the pump immediately.

Is there anything else I need to know?

For more helpful tricks and tips, you can visit the Pentair Pool Education Center. You can also follow Pentair Pool on Facebook for more useful information, fun facts, and company news.

Need a helping hand?

Our knowledgeable customer service representatives are ready to assist you.

Find A Dealer!

Connect with a Pentair dealer near you.

Pentair Safety Series: Cleaning and Maintaining Your Pool Filters

As pool filters are designed to capture debris, they must be cleaned out periodically. Dive into the importance of maintenance and safety!

Back to top of page